Managed Services
YOU HANDLE THE BUSINESS, WE HANDLE YOUR APPLICATIONS
Application Managed Services
Transform your business applications beyond basic maintenance and upkeep. Historically, most of the companies have used sourcing to lower costs for their IT application service needs, by outsourcing to lower cost destinations and personnel. While this approach is understandable, it often hinders a firm’s ability to quickly adapt to changing business needs.
As the shift towards viewing IT as a business value rather than a cost continues, companies should adopt a value-based sourcing approach that goes beyond cost reduction. Value-based sourcing can drive innovation and support business growth. In today’s market, companies are leveraging sourcing to reduce costs and promote innovation, which requires a shift in viewing IT sourcing as more than just managing operating systems, but as a way to support both IT and business services.
EKIP IT's Application Management Services provide tailored expertise
The application management service provided by EKIP IT provides full lifecycle support for business applications. Our Application Management Services are tailored to the specific requirements of the systems and procedures used by clients.
We do more for our customers than simply assist them in maintaining their applications; rather, we supply them with the insights and innovations that will propel their enterprises ahead. Our E3 method for managing applications takes into account all phases of the software’s lifecycle:
Establish
Our knowledgeable workforce is able to design and develop bespoke applications, as well as deploy industry-specific software.
Execute
We create scalable and resilient SaaS, mobile and desktop software products with great UX and drive fast-paced product development.
Evolve
If you want to move your applications to the next level of maturity, we provide transformation and modernization services that can do just that. We are able to assist you in accomplishing your goals as a result of our unrivalled hands-on expertise working with legacy systems.
The modular approach to application administration that EKIP IT provides enables customers to select the service components that best satisfy their individual requirements. We have the ability to work on a single application, a portfolio of apps. Our methodology is tailored to coincide with the overarching business goals of our customers, and we offer advisors that are knowledgeable in various sectors/verticals.
Strategic planning for success
The delivery of business value is the primary emphasis of our application management services, which are driven by committed Service Level Agreements. This is true regardless of the pricing or delivery model that you pick. Regardless of where your IT organisation now sits on the service maturity curve, your company may still benefit from our adaptable models and service level framework thanks to our offerings.
Our approach has been successfully deployed in information technology organisations across the whole service curve, from immature IT organisations that do not have any official service level commitments to mature IT organisations that do have formal service standards that are connected to their business demands.
Through the utilisation of our industrialised transition process, we are able to provide a smooth transfer of your applications from either an internal team or an incumbent vendor, or a mix of the two. Because of our worldwide network, we are able to conduct business from a single location, numerous locations, or anywhere in the world. We are able to assist you with locating the knowledge related with your applications by utilising our industry-trained professionals, proven assets and tools, and worldwide framework. This will allow you to migrate them in the most effective manner possible. Because of our extensive presence across the world and our fluency in the languages spoken there, we are able to give near shore assistance both during and after the move.
Proven value beyond cost
Our customers have been able to see a discernible increase in the value of their bottom lines.
Realizing actual cost reduction is one of the benefits that goes beyond cost savings. Other benefits include leveraging higher value services in support of application maintenance beyond simple lights out assistance.
Our application support services ensure the operation processes in a business runs smoothly and enable the users to conduct their businesses. With these services we deliver automation, optimize business processes by providing the required enhancement services. This will reduce the cost of maintenance gradually. Our application support and maintenance services adapt an advanced approach that includes on call production support, proactive maintenance, bug fixing, enhancements, user support and training.
Our deployed skilled professionals apply their expertise and experience to stabilize our customer business applications and provide optimized services in application improvements. We have enlisted qualified specialists who provide predictive results with a constant level of service quality through innovative approaches and route cause analysis and monitoring activities.
We provide tailor-made support services to suite with customer requirements through a dedicated onsite service, offshore support services and a hybrid services (onsite, offshore) and outsourcing services.
Our customers have been able to see a discernible increase in the value of their bottom lines.
Realizing actual cost reduction is one of the benefits that goes beyond cost savings. Other benefits include leveraging higher value services in support of application maintenance beyond simple lights out assistance.
Our application support services ensure the operation processes in a business runs smoothly and enable the users to conduct their businesses. With these services we deliver automation, optimize business processes by providing the required enhancement services. This will reduce the cost of maintenance gradually. Our application support and maintenance services adapt an advanced approach that includes on call production support, proactive maintenance, bug fixing, enhancements, user support and training.
Our deployed skilled professionals apply their expertise and experience to stabilize our customer business applications and provide optimized services in application improvements. We have enlisted qualified specialists who provide predictive results with a constant level of service quality through innovative approaches and route cause analysis and monitoring activities.
We provide tailor-made support services to suite with customer requirements through a dedicated onsite service, offshore support services and a hybrid services (onsite, offshore) and outsourcing services.
